Terms of Use

Terms of Use

Welcome to the Ultimate 3D Printing Store web site. By using the Ultimate 3D Printing Store web site YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE and PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the Ultimate 3D Printing Store web site.

References to Ultimate 3D Printing Store herein refer to Ultimate 3D Printing Store Inc. or Ultimate 3D Printing Store or its affiliates, subsidiaries and designees as deemed appropriate by Ultimate 3D Printing Store.

Ultimate 3D Printing Store reserves the right to make changes to the Ultimate 3D Printing Store web site and its Conditions of Use and Privacy Policy at any time. Each time you use the Ultimate 3D Printing Store web site, you should visit and review the then current Conditions of Use and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the Ultimate 3D Printing Store web site, its content or Conditions of Use and Privacy Policy, you agree that your sole and exclusive remedy is to discontinue using the Ultimate 3D Printing Store web site.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

Ultimate 3D Printing Store does not sell or rent your personal information to third parties.

Disclaimers and Limitation of Liability

By using the Ultimate 3D Printing Store web site, you expressly agree that use of the Ultimate 3D Printing Store web site is at your sole risk. The Ultimate 3D Printing Store web site is provided on an "AS IS" and "as available" basis. Neither Ultimate 3D Printing Store nor its affiliates, subsidiaries, or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the Ultimate 3D Printing Store web site will be uninterrupted or error-free. Neither Ultimate 3D Printing Store nor its Associates warrant the accuracy, integrity or completeness of the content provided on the Ultimate 3D Printing Store web site or the products or services offered for sale on the Ultimate 3D Printing Store web site. Ultimate 3D Printing Store and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. All information on the Ultimate 3D Printing Store web site is provided in good faith, however, we make no responsibility or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site. No oral advice or written information given by Ultimate 3D Printing Store or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.

Under no circumstances shall Ultimate 3D Printing Store or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Ultimate 3D Printing Store web site, including but not limited to reliance by you on any information obtained from the Ultimate 3D Printing Store web site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Ultimate 3D Printing Store has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Ultimate 3D Printing Store web site. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Intended for Users Over 13

The Ultimate 3D Printing Store web site is intended for use by individuals 13 years of age or older. The Ultimate 3D Printing Store web site is not directed to use by children under the age of 13. Users under the age of 13 should get the assistance of a parent or guardian to use this site.

Intellectual Property

Unless otherwise indicated, the Ultimate 3D Printing Store web site is our proprietary property and all sourcecode, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the site and the trademarks, service marks, and logos contained therein are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions.

Errors on Our Site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Ultimate 3D Printing Store reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Ultimate 3D Printing Store will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with Ultimate 3D Printing Store’s Return Policy.

Order Validation

After you place an order, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address and/or phone number you provided with your order.

Should this occur, you will receive a refund for the order that was placed.

Order Limitations/Limited Quantities

Ultimate 3D Printing Store may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. Ultimate 3D Printing Store also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same Ultimate 3D Printing Store web site account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or phone number provided at the time the order was made.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Ultimate 3D Printing Store web site reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Termination of Use

Ultimate 3D Printing Store may, in its sole discretion, terminate your account or your use of the Ultimate 3D Printing Store web site at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Ultimate 3D Printing Store reserves the right to change, suspend, or discontinue all or any aspects of the Ultimate 3D Printing Store web site at any time without prior notice.

Ultimate 3D Printing Store takes great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices. Ultimate 3D Printing Store is committed to protecting your personal information. If you have questions about Ultimate 3D Printing Store’s privacy measures, please contact sales@u3dps.com.

Ultimate 3D Printing Store Privacy Policy

The following Privacy Policy describes the information and privacy practices for Ultimate 3D Printing Store web site and all other locations, occasions or events where your personal information is collected by, or on behalf of, Ultimate 3D Printing Store. When you provide us your personal information, you consent to the information practices described in this policy. This Privacy Policy may not apply to web sites that are accessible through the Ultimate 3D Printing Store web site. Our web site contains links to other sites operated by third parties, including but not limited to third-party sites that display the Ultimate 3D Printing Store name, logo and/or trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.

Personal Information Collection

When you shop or take advantage of services Ultimate 3D Printing Store may offer, such as setting up an account online, purchasing any products, or participating in a sweepstakes, promotion or survey, Ultimate 3D Printing Store may collect personal information from you. Personal information may include:

  • Your contact information (name, mailing address, phone number, e-mail address).
  • Your billing/shipping information (credit card number, shipping address).
  • Your personal preferences (product wish lists, hobbies and likes or dislikes relating to the products we may offer).

If you provide us information about others, or if others give us your information, we will only use that information for the specific reason it was provided. Examples include providing a friend’s shipping address, or through other scenarios.

Use of Personal Information

We use the information you provide in order to, among other things, fulfill requests for products, services or information, provide customer services, administer sweepstakes, promotions or surveys, offer new products and services, improve the effectiveness of our web site, our marketing endeavors and our services and offers, conduct research and analysis, send marketing communications, perform other business activities

Ultimate 3D Printing Store does not sell or rent your personal information to third parties.

We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as fulfilling our customers’ orders, sending Ultimate 3D Printing Store marketing communications, delivering packages, conducting research, sending regular mail and e-mail on behalf of Ultimate 3D Printing Store, processing credit card payments.

The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines we provide them and to take reasonable measures to ensure your personal information is secure.

From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

Opt-Out

Ultimate 3D Printing Store is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers, promotions and other content. You always have the ability to opt-in or opt-out of receiving future marketing communications from Ultimate 3D Printing Store.

To opt-out of or opt-in to receiving marketing communications from Ultimate 3D Printing Store, please take one of the following actions:

Follow the directions on a marketing e-mail or direct mail marketing communication from us. All marketing communications from Ultimate 3D Printing Store will tell you how to stop receiving them.

Send an e-mail with your current contact information to: support@u3dps.com.

If you send an e-mail, please be sure to include your full name, address, phone number and e-mail address and indicate specifically what type of marketing communication(s) you wish to receive or stop receiving. This will ensure we identify you correctly in our systems and accurately process your request.

Ultimate 3D Printing Store will take appropriate steps to implement your request to opt-out of or opt-in to receiving marketing communications. Please note that requests to remove you from our marketing lists may take up to 10 business days. Until the change takes effect, you may still receive marketing communications from us.

Also, please note that even though you may have opted out of receiving marketing communications, you may still receive business-related communications such as order confirmations, product recall information or other organization-related communications.

Information Security

Ultimate 3D Printing Store has security measures in place and takes reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information under our control. Ultimate 3D Printing Store cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.

Because the security of your personal information is a high priority, we have taken numerous steps to ensure that it is processed confidentially, accurately and securely. The Ultimate 3D Printing Store web site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number.

Cookies

A cookie is a small data file that a web site or e-mail may send to your browser, which may then be stored on your hard drive. Our web sites use cookies to create a more personalized shopping experience for visitors to our site. Cookies simulate a continuous connection—they let us "remember" information about your preferences and session, and allow you to move within areas of our web sites without reintroducing yourself.

Ultimate 3D Printing Store may place cookies on your computer to collect non-personally identifiable information. Although our cookies may contain a unique user ID, they do not collect or store any of your personally identifiable information.

You may choose to set your web browser to not accept cookies. If your cookies are disabled, you can still view our site, but you may not be able to create an account or make purchases.

Our web server automatically collects information such as the address (or URL) of the Web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site, and any search terms you may have entered on our site, among other things.

Our web site may also use other technologies to track which pages of our web sites our visitors view. This anonymous data helps us understand how visitors use our web site.

Updating Your Personal Information

Ultimate 3D Printing Store wants your information and marketing preferences to be accurate and complete. We provide several different methods for you to update your personal information. To update your information:

If you’ve created an account, you can update your information after logging into your account, or send a request to: support@u3dps.com.

If you send an e-mail, please be sure to indicate your name or current email associated with the account, and the current information and the requested changes you would like made.

Children

We will not knowingly or intentionally collect personal information online from children under the age of 13. We are committed to protecting the privacy of children.

More Information

Please contact us to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five (5) business days. You may contact us in the following ways:

  • Send a request to: support@u3dps.com
  • Submit a ticket via the "Support" tab on the website.

Changes to this Privacy Policy

Because Ultimate 3D Printing Store will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats for you to review. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, we will give you the opportunity to opt-out of having your information used or shared in that new manner.

Terms of Sale

Order Processing and Item Availability

Ultimate 3D Printing Store processes orders from 9:00am to 5:30pm EST Monday through Friday. Item availability could change depending on when your order is processed and approved.

Order processing lead time is the length of time it will take to procure the correct products, package your order, and complete payment processing. Order processing lead times are in business days (Monday through Friday). Shipping methods are for when product is in stock at our physical store only.

Please note, we will make every attempt to ensure that items that are in stock on our premises are shipped the same day, as long as the order is completed and received by 11:00am EST.

You acknowledge that all scheduled shipment dates are estimates only. Ultimate 3D Printing Store will make every effort to ship your products by the estimated shipment date on your order confirmation but in no event will Ultimate 3D Printing Store be liable for any loss, theft, nor damage or penalty resulting from any delay in shipment or delivery. Ultimate 3D Printing Store will notify you of any changes in the estimated shipment date for your order.

Returns must be packaged correctly; damage resulting during return shipment from improper packaging will result in repair charges or an increased restocking fee.

  • Extended warranties cannot be canceled or returned.
  • Software cannot be returned, even if unopened.
  • Opened 3D printer filament and resin cannot be returned.
  • Opened fire suppression systems cannot be returned.
  • Wazer products cannot be returned. Please refer to manufacturer site for latest shipping, warranty, and return information on Wazer products.

Please refer to Shipping and Returns page for full terms.

Terms of Sale – Warranty

Ultimate 3D Printing Store acts only as a conduit to the manufacturer and the only warranties offered are those of the manufacturer. Please refer to Warranty page for full terms.

Tax Exempt Status

If you or your organization is tax-exempt please reach out to us at sales@u3dps.com before placing your order. If you place an order directly through our website, you may be charged sales tax. This sales tax is non-refundable, and you will not be given a refund.

Payment Information

Customers in the United States or Canada can pay by credit card—American Express, MasterCard, Visa—(subject to approval), or PayPal.

Customers outside of the United States or Canada can pay by American Express, PayPal, or bank transfer.

Ultimate 3D Printing Store accepts purchase orders from United States government organizations, most educational institutions, and Fortune 500 businesses (please request an estimate in advance and reference that estimate on your PO in order to expedite processing). If you're not one of these organizations and would like to apply for credit terms, please submit your bank and trade references to sales@u3dps.com for review.

Once an order is submitted, it can only be amended or edited by contacting Ultimate 3D Printing Store customer service. Once an item has been shipped, the order cannot be changed.

In most cases, orders can be changed or cancelled prior to shipment without penalty.

Close-Out and Demo Sales

All close-out and demo models are in like-new condition unless specified otherwise. Condition is guaranteed to be as represented, please contact sales@u3dps.com with questions.

Returns of close-out and demo items are subject to a minimum 15% restocking fee. All returns must be completed within five (5) days of the delivery date.

Privacy Policy

Ultimate 3D Printing Store takes great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices. Ultimate 3D Printing Store is committed to protecting your personal information. If you have questions about Ultimate 3D Printing Store’s privacy measures, please contact support@u3dps.com.

This Privacy Policy may not apply to web sites that are accessible through the Ultimate 3D Printing Store web site. Our web site contains links to other sites operated by third parties, including but not limited to third-party sites that display the Ultimate 3D Printing Store name, logo and/or trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.